SHIPPING & DELIVERY
Yes! We ship across Australia and New Zealand. We ship via Australia Post - you will receive a tracking link on dispatch.
Free shipping applies to Australian orders over $150 or $300 for New Zealand orders.
PRODUCTS & SIZING
Not all products are unisex. Check carefully the product selected - Mens, Womens or Unisex. Size charts are provided on each product.
PRINTING & EMBROIDERY
We print everything in-house using:
- DTG (Direct-to-Garment) for soft, high-quality prints
- DTF for vibrant full-colour designs
- Embroidery for premium, textured details
ORDERS & PAYMENT
If your order hasn’t gone into production yet, we can make changes. But keep in mind we donate 10% of profits so we really try to avoid this.
Email us as soon as possible: hello.ourjoy@gmail.com
RETURNS & EXCHANGES
Because all pieces are printed/embroidered to order, we can only accept returns for:
- Incorrect items made on our behalf
- Faulty products
- Manufacturing errors
FAITH & BRAND PURPOSE
Our Joy represents choosing joy through Jesus - light, hope, identity, and encouragement in everyday life.